Important Notice: By registering an account or using the b11 bet platform, you are deemed to have read and accepted all Terms & Conditions listed below. If you have any questions, please get in touch with us.
1 General Introduction & Applicability
These Terms & Conditions constitute a legal agreement between b11 bet and all its users. b11 bet is b11bet.net An online sports betting platform operating under its domain, designed specifically for users in Bangladesh.
These terms apply to all services on the platform, including Sports Betting, lottery, jackpot, and other gaming services. By accessing or using the platform, you agree to be bound by these terms.
b11 bet reserves the right to update these Terms & Conditions at any time. Changes take effect from the date they are published. It is the user's responsibility to check for updates regularly.
These Terms & Conditions are governed by applicable laws of Bangladesh. If you disagree with any part of these terms, please refrain from using b11 bet.
2 Eligibility & Age Requirements
To register an account and place bets on b11 bet, the following conditions must be met:
- You must be 18 years of age or older.
- You must be a legal resident of Bangladesh.
- You must have a valid mobile number and email address.
- You are of sound mind and are using this platform of your own free will.
- You have not previously been banned by b11 bet.
Prohibited for Users Under 18: b11 bet is committed to protecting minors from accessing the platform. If an account is found to have been created with false information and the user is later confirmed to be under 18, the account will be closed immediately and all deposited funds may be forfeited.
B11 bet may request a copy of your National ID or passport for age verification at any time. Withdrawals may be put on hold until verification is complete.
3 Account Registration & Verification
To register on b11 bet, you must provide accurate and complete information. b11 bet reserves the right to close any account found to have been created with false or misleading details.
Account Registration Rules
- Each individual may register only one account.
- You cannot register more than one account using the same mobile number or email address.
- Your account password must be kept strong and confidential.
- The user is solely responsible for the security of their account.
- Sharing or selling your account to another person is strictly prohibited.
KYC Verification
B11 bet follows a KYC (Know Your Customer) verification process to ensure platform security. Verification may be required in the following situations:
- Before Your First Withdrawal
- For high-value transactions
- If suspicious activity is detected on an account
- When Payment Methods Change
A clear photo of your National ID (NID), passport, or driving licence may be required for verification. This information will be kept strictly confidential and used solely for verification purposes.
4 Deposit & Withdrawal Policy
B11 bet supports transactions via popular mobile banking methods in Bangladesh. All financial transactions are processed using secure encryption technology.
Deposit Rules
- Minimum deposit amount: BDT 100.
- Accepted payment methods: bKash, Nagad, Rocket.
- Deposits are typically credited to your account instantly.
- Deposited funds must be used for betting purposes only.
- Deposits from third-party accounts are strictly prohibited.
Withdrawal Rules
- Minimum withdrawal amount: BDT 200.
- Withdrawals can only be made to a registered payment method.
- Withdrawals are typically processed within 1 to 24 hours.
- Withdrawals may be held pending completion of KYC verification.
- Funds will only be sent to a payment account registered under the same name.
Please Note: If fraudulent activity is suspected on an account, b11 bet reserves the right to suspend withdrawals until verification is complete.
5 Betting Rules
Before placing bets on b11 bet, please read and understand the rules below. They apply to all bet types, including cricket, football, kabaddi, and live betting.
Bet Acceptance
- A bet is not valid until it has been confirmed after placement.
- A bet is considered confirmed only once a confirmation message has been received.
- Bets may be voided due to technical issues.
- Live bet rules may differ once a match has started.
Determining Results
- Results are determined based on the official outcomes published by the relevant sports authority.
- If a match is cancelled or abandoned, bets are generally voided and stakes are refunded.
- In the event of any dispute over results, b11 bet's decision shall be considered final.
Odds Policy
B11 bet reserves the right to change odds at any time. The odds at the moment a bet is confirmed are final. If incorrect odds are displayed due to a technical error, b11 bet reserves the right to void the affected bet.
6 Bonus & Promotion Terms
B11 bet offers a range of bonuses and promotional offers for both new and existing users. The following terms apply to the use of all bonuses.
- Each bonus has its own wagering requirements, which are clearly stated in the bonus details.
- Bonus funds cannot be withdrawn directly — they become withdrawable only after wagering requirements have been met.
- Using multiple accounts to claim bonuses is strictly prohibited.
- B11 bet reserves the right to modify, suspend, or cancel any bonus offer at any time.
- Bonuses have a set expiry date and will be automatically cancelled once they expire.
- Accounts found to have abused promotional offers may be suspended.
Tip: Always read the full terms of an offer before claiming a bonus. If you have any questions, ask our 24/7 customer support team in Bengali.
7 Prohibited Activities
The following activities are strictly prohibited on b11 bet. Any violation may result in permanent account closure and forfeiture of all funds.
- Creating or operating multiple accounts.
- Opening an account using another person's identity.
- Using betting bots or automated software.
- Placing bets based on match-fixing or insider information.
- Participating in money laundering or any illegal financial transactions.
- Exploiting platform vulnerabilities or bugs for personal gain.
- Fraudulent or abusive conduct towards other users.
- Spreading false or defamatory information that damages b11 bet's reputation.
Warning: If any of the above activities are identified on an account, b11 bet reserves the right to close that account without prior notice and may pursue legal action if necessary.
8 Responsible Gaming Policy
B11 bet believes betting is purely a form of entertainment. We are committed to safeguarding the mental and financial well-being of all our users, which is why responsible gaming is a core part of our values.
Our Tools
- Deposit Limit: Set daily, weekly, or monthly deposit limits.
- Betting Limits: Set a maximum bet limit within a specified time period.
- Self-Exclusion: Temporarily exclude yourself from the platform for a set period.
- Cooling-Off Period: Take a break of 24 hours to 30 days.
- Betting History: View all your transactions and betting records.
If you feel that betting is having a negative impact on your life, please visit our Responsible Gaming page or contact customer support.
9 Privacy & Data Protection
B11 bet takes your personal data privacy seriously. All information you provide is used solely for platform operation and service improvement.
- Your personal information is never sold to any third party.
- Payment information is secured with advanced SSL encryption.
- Information may be disclosed when required by law or upon request by relevant authorities.
- For more details, visit our Privacy Policy Read the page.
10 Account Closure & Suspension
B11 bet reserves the right to temporarily or permanently close an account under the following circumstances:
- If evidence of a Terms & Conditions violation is found.
- If fraudulent or suspicious activity is identified.
- At the user's own request (self-exclusion).
- Due to legal obligations.
- If an account has been inactive for an extended period.
If you wish to close your account, please contact customer support. Make sure to withdraw any remaining balance before the account is closed.
11 Dispute Resolution Process
For any dispute or complaint, please contact b11 bet's customer support team first. We are committed to resolving all issues as quickly and fairly as possible.
- An initial response will be provided within 72 hours of receiving a complaint.
- Complex cases will be resolved within 7 business days wherever possible.
- In any dispute regarding betting results, b11 bet's decision is final.
- Keep records of transactions as proof in case of any financial dispute.
To file a complaint, email us at: support@b11bet.net – Our team is always ready to help you in Bengali.
12 Rule Changes & Updates
B11 bet reserves the right to modify these Terms & Conditions, in part or in full, at any time. Users will be notified of any changes through the following methods:
- A notice will be published on the website homepage.
- Updates may be sent to your registered email address.
- The "Last Updated" date on this page will be revised accordingly.
Continued use of the platform after any changes are made will be considered acceptance of the updated terms. We recommend reviewing this page regularly.
We will endeavour to notify users at least 7 days before any changes take effect. However, immediate changes may be made when required for legal or security reasons.
Effective: January 2026
Language: Bengali
Applicable Region: Bangladesh
support@b11bet.net